The issue has been confirmed as resolved and performance has returned to normal. We will be analysing the circumstances that led to this Incident to avoid further reoccurrences.
Posted Oct 11, 2024 - 14:05 BST
Identified
We are aware of an issue where some users of Integris may be experiencing intermittant issue with Communicate module. We are sorry for the inconvenience but we have to carry out some urgent maintenance at 1:30 PM. Please refrain from using Integris for around 30 minutes whilst the maintenance goes ahead. Many thanks.
Posted Oct 11, 2024 - 13:23 BST
Update
We are continuing to investigate this issue.
Posted Oct 11, 2024 - 13:07 BST
Investigating
We are aware of an issue where some Integris users may be experiencing poor performance and some users may face issues with the Communicate module. Our engineers are investigating this issue as a high priority. The next update will be posted within 1 hour.